We are committed to delivering your carefully curated lifestyle essentials with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your selections are meticulously prepared for shipment. Our fulfillment team handles each item with attention to detail, whether it's fashion-forward footwear, versatile accessories, or seasonal must-haves. International orders may require additional processing time due to customs documentation.

Delivery timelines vary based on your location and selected shipping method. Domestic orders typically reach customers within 5-8 business days after dispatch. For international destinations, please allow 10-20 business days for arrival, excluding potential customs delays. During peak seasons or promotional periods, processing times may extend by 2-3 business days. Rest assured, we prioritize all shipments equally and provide updates at every stage.

We offer transparent shipping options tailored to your order value:

• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Economy Shipping (10-15 Business Days): Applies automatically to orders totaling $60 or more

Expedited shipping options may be available during checkout for time-sensitive deliveries. All fees are calculated before payment confirmation.

Currently serving customers across North America, the European Union, and select Asian countries. We cannot ship to PO boxes, APO/FPO addresses, or the following restricted regions: Crimea, Donbas, North Korea, and Syria. Some remote locations may incur additional delivery surcharges - you'll be notified before order confirmation if this applies. For specific country availability, please refer to our checkout page dropdown menu.

Within 24 hours of shipment, you'll receive a confirmation email containing:

• Your unique tracking number
• Direct links to carrier tracking systems
• Estimated delivery windows

Track directly through our website's "Order Status" portal or using the carrier's mobile app. If tracking information doesn't update within 3 business days of receiving your shipment notification, please check your spam folder before contacting our support team.

While most deliveries arrive as scheduled, unexpected delays can occur due to weather, customs inspections, or carrier logistical issues. If your package hasn't arrived within 5 business days after the estimated delivery date, please contact our customer experience team at [email protected] with your order number. For lost shipments confirmed by the carrier, we'll either resend your items at no cost or provide a full refund - you choose the resolution that works best.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product category and declared value. We cannot predict or control these charges, nor can we mark shipments as "gifts" to avoid fees. For guidance, consult your national customs website before ordering. Some carriers may require payment of duties before releasing your package - this occurs independently of our store and does not constitute a double charge.