Hey there! At Joggly, we’re not just another faceless online store—we’re real people who genuinely care about your experience. Ever since we started this journey, we’ve made it a point to personally respond to every email that comes our way. Yep, even the ones sent at 2 AM (though we might reply a bit groggily).
Whether you’ve got a question, a suggestion, or just want to share your thoughts, we’re all ears. Seriously, your feedback is what keeps us improving and growing. So don’t hesitate—drop us a line!
You know what’s funny? Some of our best product ideas came from casual chats with customers. That’s why we’re always excited to hear from you. Here’s how you can reach us:
Prefer typing? Our live chat is available during business hours—look for the little bubble in the corner. Or, if you’re old-school like some of us, feel free to send a carrier pigeon (just kidding, but wouldn’t that be fun?).
Let’s be honest—without you, Joggly wouldn’t be what it is today. That time a customer suggested adding wider sizing options? Game changer. The email that pointed out our checkout was confusing? Fixed it within a week.
We’re not perfect (who is?), but we’re committed to listening and making things right. Got a problem with your order? Tell us. Love your new shoes? We’d love to hear that too! Every message helps us do better.
P.S. If you ever get an email signed “-Mike” (our founder), that’s really him. He still handles customer emails every Thursday—it’s his way of staying connected to what matters most: you.
